Hygiene and our customers’ safety is super important, so certain items can’t be returned for refunds including:
-Body products if opened, used or damaged.
-Furniture products, damaged or clear traces of use.
Of course, it's fine to try an item on like you would in a shop, but please don't wear it for longer than necessary. If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund and we may have to send it back to you and ask you to cover the delivery costs. All items are inspected on return. In order to receive a full refund, all items must be returned to us unworn/unused and in the same condition you received them. This includes the original packaging with all tags and labels attached.
